Overview
This entry provides guidance and minimum standards that should be considered when planning and developing settlements for forcibly displaced and stateless persons as part of an emergency response. The ultimate aim is for displaced communities to live with security and dignity in a healthy environment which improves their quality of life, while meeting life-saving needs and also enhancing self-reliance, resilience and solutions.
While the principles and standards provided here are usually used to plan and develop formal settlements, they can be applied to other types of settlement (e.g. when upgrading informal settlements).
Relevance for emergency operations
This entry focuses on standards, principles and indicators, that should be considered in emergency operations when planning and developing settlements to host forcibly displaced, stateless people. This is a critical step as it has implications in the ways other sectors (shelter, WASH, health, education, livelihood, etc.) will shape their response to adjust to the specific characteristics and locations of settlements.
Main guidance
1. Guiding principles in settlement planning
Settlement planning is the physical organization of sites and locations where forcibly displaced may (decide to) settle. Appropriate, tailor-made settlement planning has a positive effect on the health and wellbeing of a community, enhancing their protection, assistance and solutions. It also facilitates swift humanitarian delivery of equitable and efficient delivery of goods and services.
The choice of settlement location is also a critical decision which will have significant impact on the protection and well-being of displaced people, as well as broader local development. While a well-positioned settlement can have multiple protection benefits and contribute to local development, a settlement in the wrong geographical location can pose a threat to the protection and assistance of displaced persons and have negative consequences on the local development and the peaceful coexistence of communities.
Settlement plans should follow the below principles:
- Start site selection/assessment and settlement planning at the earliest stages of a response (ideally during preparedness).
- In addition to providing security, host governments are ultimately responsible for allocating land for camp and settlements. Make sure proposed sites are conducive to protection, assistance and solutions for the persons UNHCR cares for.
- Early planning assumptions can endure for decades. Because decisions on site selection are difficult to reverse, seek and make use of technical support from the beginning.
- Decisions on settlements' location should involve national and local Governments as well as host and forcibly displaced communities.
- Consider how housing, land and property rights (HLP) affect site use, including access to water and pastoral and agricultural activities.
- Follow a people‐centered approach, promoting self-reliance and enabling communities to develop suitable solutions themselves.
- Systematically apply an Age, Gender and Diversity (AGD) approach to ensure that all forcibly displaced people and their hosting communities have equal access to their rights, protection, services and resources, and are able to participate as active partners in the decisions that affect them.
- Consider the characteristics and identity of the area, the environment, and of the people and their habitat. Beside technical drawings, the plan should provide social features including host communities, and the social organization of forcibly displaced people.
- Avoid high density settlements, whatever the circumstances. Ideally camp/settlement should be no larger than 20,000 people.
- Reduce aid dependence through spatial allocation of functions, such that displaced persons can increase their independence, and potentially integrate fully with host communities.
- Coordination is a vital element of settlement planning because it links land, shelter, services, infrastructure, livelihoods, environmental considerations, and governance. Many sectors need to cooperate to ensure that assistance gaps do not occur, and that the dignity of affected people is protected.
- Ensure climate related and other hazards are identified, from the onset of planning, and that adequate mitigation measures have been planned, taking into consideration both existing and long-term threats (for example due to climate change).
- Screen for environmental considerations, from the onset of the emergency response; run a rapid environmental assessment as early as possible, enabling risk-informed decisions (using tools like NEAT+).
- Be dynamic, adopt bottom-up approach and use modular planning. Settlement designs should be able to meet the needs of individual families while being adaptable and responding to changes in a crisis situation.
- Consider that assistance to forcibly displaced last longer than expected. Take this into account when planning and developing settlements, and estimating resources required to meet standards on the long run.
- Settlements layout should promote community ownership and maintenance of public infrastructures (such as water points, toilets, showers, facilities for washing clothes, waste management).
- Have provision for an exit strategy when forcibly displaced and stateless persons find durable solutions.
- Consider national development plans to ensure that settlement plans are economically, socially and environmentally sustainable.
- Local and international partners should be engaged whenever and soon as possible. UNHCR takes full operational responsibility only when circumstances require and is in the interest of the forcibly displaced.
- Apply UNHCR Master Plan Approach to Settlement Planning Guiding Principles (see below).
2. Master Plan Approach Principles
UNHCR Master Plan Approach to Settlement Planning Guiding Principles provide the framework for the definition of physical site layouts. The table below defines the guiding principles and expected outcomes.
Guiding Principles |
Expected Outcomes |
Principle 1 |
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Principle 2 |
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Principle 3 |
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Principle 4 |
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Principle 5 |
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Principle 6 |
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Principle 7 |
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Principle 8 |
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Principle 9 |
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Principle 10 |
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Table 1 - Masterplan Approach Guiding Principles
3. Protection objectives
- Locate settlements in areas that may not cause any distress to people (e.g. international borders, frontlines, sensitive sites such as military installations, etc.).
- Advocate for the recognition that every person, including every person forced to flee their home, is entitled to freedom of movement.
- Assist forcibly displaced people to meet their essential needs and enjoy their economic and social rights with dignity, contributing to their own self-reliance and finding long term solutions for themselves.
- Plan and manage settlements in a manner that encourages affinities, and mitigates potential friction, between forcibly displaced and host populations.
- Ensure that settlement programming sets safeguards in place to prevent any action from inadvertently increasing marginalization, vulnerability, exclusion and stigmatization.
- Ensure that forcibly displaced people and their hosting communities enjoy their rights on an equal footing and participate in decisions that affect their lives.
- Ensure that settlement and related policies and decisions are driven primarily by the best interests of forcibly displaced people (rather than the interests of other actors).
4. Protection Risks
- Prolonged stay in settlements that do not allow people to enjoy basic rights (e.g. freedom of movement, privacy, accesso to livelihood opportunities, etc.) can result in dependency from external aid, reduce the ability of forcibly displaced people to be self-reliant, eventually leading to stress and social conflict.
- Substandard settlements can increase protection risks, including gender based violence (GBV), sexual exploitation and abuse (SEA). Closed environments, including those of formal settlements, may be conducive to exploitative and manipulative activities.
- Proximity to sensitive areas such as international borders may expose forcibly displaced people to mental health and psychological issues, and protection threats.
- High population density significantly increases health and environmental risks. Density is also proportionally related to increase in tensions and protection threats to vulnerable or marginalized individuals or groups.
- Environmental contamination may cause serious health problems for residents and those living in close proximity.
5. Resources and partnerships
Staff
- A variety of (technical and non-technical) support staff may be needed depending on the number, scale and complexity of settlements where the emergency response is delivered.
- It is important to liaise closely with other sectors, including but not restricted to shelter, WASH, health, protection, education and livelihood.
Partners
- Government, municipalities and any other relevant authority
- UN, NGOs, other humanitarian actors
- Private sector.
- Representatives of forcibly displaced people and host communities
Post emergency phase
Even if an emergency response can be considered over, important considerations should be made to project settlements on the long run:
- Camps and settlements are rarely occupied for short-term. Once put in place, camps are likely to exist over a long period of time - in many cases years or even decades.
- Where assistance and services provided to forcibly displaced may create disparities with the host community, consider implementing Community Support Projects (CSPs), sharing goods and services, or advocate for increased development and/or governmental support. Eventually, on the long run a balance will need to be agreed upon between national and international standards, also factoring SDGs.
- Consider maintenance and upgrades for shelter, infrastructures and facilities, involving the residents through effective settlement governance and community participation / mobilization mechanisms.
- Service provision over that period is likely to remain the responsibility of humanitarian actors, and integration with local existing services will be challenging.
- Camps can also distort local economies and in the long run adversely affect development planning.
In the event of formal settlement decommissioning:
- Ensure service contracts and agreements are modified or terminated appropriately (including lease agreements with respect to housing, land and property assets)
- Develop a plan for fair and transparent disposal, distribution or handover of assets or infrastructure. Hand responsibility for care and maintenance of infrastructure to national authorities or others (as appropriate).
- Ensure latrines, rubbish pits, and washing facilities are safely decommissioned.
- Ensure the site is returned to its previous condition, unless alternatives plans have been developed and agreed by national authorities and surrounding communities
- Prepare a list of environmental concerns and prepare plans to address them.
Checklist
Identify a suitable site, in consultation with Government, and carry out thorough suitability assessments. Use the Multi Sectoral Site Assessment Form.
UNHCR neither rents nor purchases land for forcibly displaced people.
Identify relevant and qualified actors to implement the programs.
Establish coordination mechanisms with key stakeholders. Form them as early in the process as possible.
Consider local guidelines, regulations and practices. Ensure adequate and effective liaison with local and national Government offices and other sectors.
Develop proposals and concepts into working drawings, with detailed specifications, bill of quantities (BoQ), tender documents, etc.
Commission / produce environmental assessments and incorporate their recommendations in implementation plans.
Conduct soil tests, hydrological surveys, detailed topographical surveys, etc.
Draft and establish project management documents, checklists and operating procedures.
Work with other programmes and supply on procurement and award processes.
Establish frameworks and reporting criteria for continuous monitoring.
Develop and deliver completion and handover certification.
Develop and deliver maintenance plans.
Advocate for a public address system (if non-existing).
Prepare an exit strategy and plans for decommissioning from the start.
Refer to UNHCR's Master Plan Approach Process Checklist for additional information.
Standards
There are several indicators determining the adequacy of settlement for forcibly displaced persons.
1. Site selection criteria
Sites for settlements should be selected in consultation with a range of sectors, including WASH, shelter, protection, as well as with technical specialists such as hydrologists, surveyors, planners, engineers, and environmental engineers. The operational context will determine site selection criteria.
The following factors need to be considered when selecting sites for displacement settlement:
Topography, drainage, soil |
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Water resources |
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Land Rights |
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Accessibility |
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Security and Logistics |
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Environment and Vegetation |
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Table 2 – Site selection factors of importance
Use the Multi-sectoral Site Assessment Form to guide the selection of new sites, and for the extension of existing ones. Environmental assessment components are mainstreamed throughout this document, incorporating aspects from the Nexus Environmental Assessment Tool (NEAT+) as well as contributions from WASH, energy and environment sectors.
2. Space allocation
The size of a settlement and area per capita is critical as crowded conditions lead to increased morbidity and stress, also complicating service delivery. The provision of adequate space, both outside and inside shelters and for basic services, is an essential requirement.
The ‘average area per person (Sqm.)' indicator measures the average living space to which a person has access in a settlement. This space should accommodate all services while promoting dignified living conditions
- 45 sqm per person is the recommended standard
- 30 Sqm per person is necessary for shelter plots, roads, foot paths, educational facilities, sanitation, firebreaks, water storage, distribution points, markets, storage for relief items and administration and security. It excludes any land for significant agricultural activities or livestock.
- 15 Sqm per person is allocated to household gardens attached to the family plot which should be included in the site plan from the outset.
- Going below the minimum standard (e.g. less than 29 sqm/person), is strongly discouraged. Although it may have to be considered for specific situations (e.g. when certain services are already present; in transit centers where household gardens are not required; very specific topographies that may limit meeting the minimum standard; etc.).
- Take into account the necessity of accommodating future expansions, including for the natural demographic growth (average of 3-4% per year).
Population size |
Minimum settlement area (sqm) |
Minimum settlement area (hectares) |
5,000 persons |
225,000 |
22.5 |
10,000 persons |
450,000 |
45 |
20,000 persons |
900,000 |
90 |
3. Emergency standard for planning settlements
The plan should include natural features and contain topographical information outlining the physical features of the landscape (rivers, valleys, mountains) and general planimetric information describing locations and facilities in the settlement. The plan should ideally have a metric scale between 1:1,000 and 1: 5,000.
Description |
Minimum Standard |
Covered living area |
3.5 sqm. per person minimum |
Fire Safety |
30 m of a firebreak every 300 m |
Gradient for camp site |
1 to 5 %, ideally 2 to 4% |
Drainage |
Appropriate drainage needs to be put in place, especially relevant in all locations that experience a rainy season. |
Table 3- Minimum standard for planning settlements
4. Modular Planning Units
- Settlement planning should begin from the scale of the individual family plot, addressing needs at household level, such as their distance to water collection points, access to communal services, recreation facilities, access to showers and toilets, waste management, etc.
- A tailor-made modular approach enables the rationalization of facilities and the management of the settlement. At the same time, it fosters a sense of familiarity and originality in settlements. It is essential to avoid rigid layouts, that would give a sense of alienation. Consider that the cultural specificities of a displaced population will affect the layout of the community. Where possible, ensure there is a type of buffer between modules.
It is advisable to consider the social structures and relations within forcibly displaced people and their nearby hosting communities, including clans, ethnic groups and extended family arrangements, as well as their traditional settlement layouts and shelter preferences. The cultural specificities of the displaced population, will influence all modules layout with the community one being the most critical. This consideration will yield a greater degree of satisfaction, and sense of ownership, while fostering social connections within the displaced community.
The following table uses the family unit as the smallest planning ‘module' and builds up to larger units:
Module |
Structure |
Approximate number |
Family |
1 x family |
4 ‐ 6 persons |
Community |
16 x families |
80 persons |
Block |
16 x communities |
1,250 persons |
Sector |
4 x blocks |
5,000 persons |
Settlement |
4 x sectors |
20,000 persons (max) |
Table 2 – Indicative modular planning units
5. Settlement Planning Standards for services and infrastructure
The following are recommended settlement planning standards for services and infrastructure.
For public services (e.g. health and education), consider whether existing facilities that are near the settlement location can be used (rather than creating parallel systems inside the settlement). Make sure to involve other sectors such as shelter, WASH, health, education, livelihood and protection to adjust standards to the specific context and population’ needs and vulnerabilities.
Description |
Standard |
Further considerations |
Communal toilet (*) |
1 per 50 persons - emergency phase |
Separate toilet areas for men and women. |
Toilet distance (*) |
Not more than 50m from shelter |
Latrines must be close enough to encourage their use but far enough to prevent problems with smells and pests. |
Shower (*) |
1 per 50 persons |
Separate, well drained, shower areas for men and women |
Water tap stand (*) |
1 per 500 persons |
To be increased to 1:250 persons or less as the emergency stabilizes |
Water distance (*) |
Max. 500m from household |
’To be decreased as the emergency stabilizes |
Health centre |
1 per 20,000 persons |
1 per settlement |
Referral hospital |
1 per 200,000 persons |
1 per 10 settlements |
Feeding centre |
1 per 20,000 persons |
1 per settlement |
School |
1 per 5,000 persons |
1 per sector |
Distribution centre |
1 per 5,000 persons |
1 per sector |
Market place |
1 per 20,000 persons |
1 per settlement |
Communal areas (gathering) |
As appropriate |
Provided with night lighting and shaded areas/shelters. Layout designed with the participation of women, men, girls and boys |
Warehousing/ Storage area |
15 to 20 Sqm. Per 100 persons |
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Solar Lighting |
As appropriate |
Consider priority locations such as toilets, wash areas, public service areas, roads. Refer to the Energy Needs for more details |
Registration area |
As appropriate |
May include arrivals area, medical triage, distribution, parking |
Administration / office |
As appropriate |
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Security post |
As appropriate |
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Security fencing |
Highly discouraged (unless specific circumstances apply) |
Security fencing may give a false sense of security. It may also give the impression that freedom of movement is limited, and give a negative connotation to the people living inside the settlements |
(*) Read the Wash in Emergencies for more details.
Table 4 – Site planning standards for services and infrastructure
Annexes
Links
Main contacts
Technical Support Section, Division of Resilience and Solutions - [email protected]
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