UNHCR Policy on Emergency Preparedness and Response

The overriding priority in any humanitarian response is to save lives and minimize serious harm, through meeting the most urgent humanitarian needs. UNHCR’s Policy on Emergency Preparedness and Response sets out UNHCR’s internal mechanisms for emergency preparedness – such as risk management and contingency planning – and response – including when and how an emergency is declared, coordination arrangements and support mechanisms.

Emergency Handbook Guide

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Emergency Preparedness

UNHCR country operations must work on emergency preparedness: Risk monitoring, implementation of preparedness actions, and scenario-based contingency planning.

Protection image

The overarching goal of UNHCR’s emergency response is to protect and empower those forced to flee their homes, especially the most vulnerable.

Emergency Assistance image

Meeting the basic needs of those forced to flee their homes in an accountable and participatory way is essential to save lives in an emergency.

Coordination and Communication image

Strategic leadership, streamlined coordination, sharing of information and an inclusive approach to partnership are critical to an effective emergency response.

Supporting the Response image

An emergency response cannot be carried out without a strong UNHCR operation in place with effective services supporting the response.

Staff in Emergencies image

Rapid deployment of emergency responders is a priority from the onset of an emergency and requires solid human resources management.

Welcome to the new UNHCR Emergency Handbook website. If you are UNHCR staff, please use your UNHCR credentials to log in. From 1st April 2023, all non-UNHCR staff may re-register here.