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Connectivity for refugees

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Key points
  • UNHCR can improve the well-being of refugees and its own response by facilitating refugee connectivity.
  • Find out what laws and regulations govern the access of refugees to SIM cards.
  • Liaise with mobile network operators in the early stages of an emergency. Make them aware of the location of planned settlements and influx numbers. This will enable them to assess the commercial viability of expanding their infrastructure.
  • Make targeted investments in connected facilities such as community centres and schools.
  • Programming decisions and actions should consider current and projected connectivity and take account of the expressed priorities, needs, capacities and views of persons of concern.

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