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Primary health care staffing standard

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Key points
  • The standards for healthcare staffing apply to health facilities supported by UNHCR. However, national Ministry of Health guidelines if existing should take precedence
  • Health workers should have the training, skills and supervisory support they require for their level of responsibility
  • Agencies have an obligation to train and supervise staff to ensure that their knowledge is up to date and appropriate to provide good quality of care
  • Mainstreaming capacity-building is a priority, especially when staff have not received regular training or new protocols have been introduced
  • As far as possible, training programmes should be standardized. Prioritize training that addresses key health needs and competence gaps identified during supervision

Post emergency phase

The above standards apply to post emergency phase as well.  

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