show menu

Coordination skills, methods and good practices

Last updated:
Key points
  • Treat all sector and cluster colleagues as allies.
  • Never assume that your preferred approach to data gathering, analysis or decision-making is necessarily shared by others.
  • Do not take conflict or resistance personally, rather as part of a consensus-building process.
  • Take time to get to know individuals and organizations that are critical for your coordination.
  • Use your active listening skills, always and more than you would like. Let others talk while you identify opportunities and incentives and effectively coordinate.

In this section:

Give us some feedback

Let us know what you think of the new site and help us improve your user experience….

Give us some feedback

Let us know what you think of the new site and help us improve your user experience….

Help us keep the handbook up to date
Suggest an enhancement to this page

Welcome to the new UNHCR Emergency Handbook website. If you are UNHCR staff, please use your UNHCR credentials to log in. From 1st April 2023, all non-UNHCR staff may re-register here.